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Answer a few quick questions and get an independent read on your IT in about 60 seconds.
We've benchmarked 8,700+ managed IT providers across North America on 14 service levels, from response times to security coverage, so we know exactly what good looks like for a company your size. The businesses we advise typically come away with faster support, lower spend, and a provider held to a real standard.
You log a ticket and wait while your team sits idle. Hours. Sometimes the next day.
A rep who doesn't know your setup, your business, or your history, and changes every few months.
They patch it enough to close the ticket. The same problem is back next week.
A new account manager every time. No one accountable for how your company actually runs.
Whether you stay with your provider or not, you keep the benchmark.
Up to 5 specific gaps in your support, security, and spend, mapped against what "good" looks like for a business your size.
Exactly where your provider stands versus 8,700+ others across 14 categories: response times, security, pricing, contract terms, and more.
A clear, no-pressure plan to renegotiate with your current provider or source a better one. If everything's solid, we'll tell you that too.
No pitch, no pressure. The goal is a straight answer on whether your IT is actually cutting it.
A few quick questions about your current IT setup. That's it to start.
A real conversation with an independent expert. Not a sales call.
Where your support is below par for a company your size, and why.
Push your current provider to do better, or, if you want, we'll help you find a trusted one at no cost.
★★★★★ Rated 4.9 out of 5 by the businesses we advise
"We thought our IT was fine. The assessment found three gaps our provider never mentioned, and gave us the exact questions to take back to them."
"First time anyone gave us a straight, unbiased read on our IT. No sales pitch, just where we actually stood."
"We used the benchmark to renegotiate our contract. Same provider, better service, lower bill."
The largest independent IT, cyber and AI marketplace in North America. We don't sell IT services, so our read stays neutral.
We don't run your IT, so we have no reason to tell you anything but the truth.
8,700+ MSPs analyzed across North America on 14 service levels. We know what good looks like.
Zero cost to you, ever. You get a dedicated advisor you can come back to any time.
Complimentary audits through the year to keep your provider honest on price, service, and security.
Yes, it's genuinely free. The CST Benchmark is a $2,500-value assessment of your current IT that we run at no cost and with no obligation to change anything. There's no trial, no card, and no commitment on the call. If your provider turns out to be solid, we'll tell you that plainly - that is the whole point of an independent benchmark. All we ask for is a few honest answers so your results are accurate.
No. CloudSecureTech is an independent IT, cyber and AI marketplace, not a provider. We don't sell IT services, manage your network, or run your helpdesk, so we have no product to push and no reason to tell you anything but the truth. That independence is exactly what lets us benchmark your provider honestly - the way a broker compares lenders rather than being one.
The vetted providers in our marketplace fund the platform, not you. We only earn anything if you decide, entirely on your own terms, to work with one of them, and even then only when it is a genuine fit. That is why we will happily tell you to stay exactly where you are if your current provider is strong. It keeps the benchmark free and keeps our read neutral.
It is a structured comparison of your IT against the 8,700+ managed IT providers we have analyzed, across 14 categories. You answer a 60-second quiz about your setup, we score it against the market and by business size, and you get a clear map of where you stand plus up to 5 specific gaps. You then use that map to renegotiate with your current provider or, if you want, to source a better one.
They cover what actually determines whether your IT is serving you: response and resolution times, security coverage, backup and disaster recovery, AI capability, pricing and value, contract terms, and overall support quality, among others. On security specifically we check the controls that breaches and cyber-insurers hinge on - MFA, EDR/XDR, monitoring, tested backups, and incident response. The full breakdown comes with your results.
Three things, and you keep all of them whether or not you ever work with us again. First, your gaps - up to 5 specific issues in your support, security, or spend. Second, your benchmarks - exactly where you rank against 8,700+ providers, so you can hold your provider accountable. Third, a clear, no-pressure set of next steps, whether that is renegotiating or switching.
Not at all. The most common outcome is that businesses use the benchmark to renegotiate better service or pricing with the provider they already have, without switching a thing. Switching is only ever an option, never a requirement, and only if you decide the gaps are worth it. If your provider is doing a good job, the benchmark simply confirms it and hands you the data to keep them sharp.
The quiz itself takes about 60 seconds, and you get your snapshot immediately. If you want the full picture, you can book an optional 15-minute call with one of our senior technology advisors, who will walk you through your complete benchmark and what to do about each gap. There is nothing to prepare and no drawn-out sales process.
That is completely fine, and often useful. "Not sure" is a valid answer to every question, and it is frequently a finding in itself - if you cannot confirm whether MFA is enforced or whether your backups have ever been tested, that is exactly the kind of gap the benchmark exists to surface. Answer what you know and leave the rest; your advisor can fill in the details on the call.
It is built for businesses with roughly 30 to 500 employees, whether you use an outsourced IT provider, an in-house team, or both. It is most valuable if you rely on your IT every day but have never had an objective, independent read on whether it is competitive, secure, and fairly priced. If you are much smaller or larger, the results are less tailored, but you are still welcome to run it.
We use your details only to prepare and send your benchmark and, if you request it, to schedule your advisor call. We do not sell your data, and we do not hand it to any provider unless you explicitly ask us to help you find a better fit. No spam, and you can ask us to delete your details at any time.
We're connected with a network of vetted providers. When a match works out, they pay us a fee that's far lower than what they'd spend on their own marketing and sales. Because of our scale, those providers also get vendor pricing and access to technology they couldn't get on their own. The result is you get higher-caliber service at a lower cost, the provider wins, and the savings and value pass to you. There's no markup and no middleman fee on your side.
Every provider in our network passes a stringent selection process of more than 85 data points, covering everything from lawsuits and financial standing to licenses, certifications, security posture, and innovation. You're not just getting better price and service, you're getting a provider that keeps you ahead with proactive AI and security, which matters more than ever as the landscape changes.
A CST advisor is an expert in IT, cybersecurity, and AI for small businesses, typically with 5 to 10+ years in the IT and cyber channel. They speak with thousands of SMBs and providers, so even a 15 to 30 minute call gives you insight you'd never get from a provider trying to sell you their own services.
A free, no-obligation benchmark from an independent advisor. Built for businesses with 30 to 500 employees. 60 seconds to start.
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